Shipping & Returns Policy
Currently we can only ship to one address per order. If you would like to ship to multiple addresses, you will have to place separate orders or feel free to call us directly! 718-230-0221
franny’s will ship to any address in the United States.
When you place an order, we will estimate shipping and delivery dates for you based on urgency and the size and weight of the package. We may use USPS Priority Shipping for standard orders and may use UPS or FedEx for expedited delivery.
Refunds & Returns Policy
At frannysbrooklyn.com, we strive to assure that your products and gifts arrive in pristine shape. However, if you are dissatisfied with your purchase in any way, please contact us within 10 days of receipt and we will issue a complete refund on your purchase.
Should you need to return or exchange an item, please contact us within 10 days to let us know that you are returning product to us and what you would like in exchange. Please note that you are responsible for shipping costs on all returns/exchanges. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.